1. Introduction
Welcome to Januo. These Terms and Conditions govern your use of our platform, which connects service providers with service seekers. By accessing or using Januo, you agree to be bound by these terms.
2. Account Registration
To use Januo, you must create an account and select your profile type — either as a service provider or a service seeker. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. Service Providers
As a service provider, you may browse, apply for, and accept available shifts posted by providers. You agree to show up on time, perform the assigned duties professionally, and communicate any cancellations or changes promptly through the platform.
4. Service Seekers
As a service seeker, you may create and publish shift listings with accurate details including time, location, rate, and requirements. You are responsible for ensuring all posted information is truthful and for honoring accepted shift commitments.
5. Payments & Rates
Payment terms for shifts are agreed upon between seekers and providers at the time of shift acceptance. Januo facilitates the connection but is not responsible for payment disputes. Providers must clearly state compensation terms in their listings.
6. Cancellations
Both parties must respect cancellation policies. Last-minute cancellations without valid reason may result in account penalties, including temporary suspension or permanent removal from the platform.
7. Conduct & Safety
All users must treat each other with respect. Harassment, discrimination, unsafe working conditions, or fraudulent behavior will not be tolerated and may result in immediate account termination.
8. Data & Privacy
We collect and process personal data in accordance with our Privacy Policy. By using Januo, you consent to the collection, use, and sharing of your data as described therein.
9. Platform Changes
We reserve the right to modify or discontinue the platform, including these terms, at any time. Continued use after changes constitutes acceptance of the updated terms.
10. Contact Us
If you have questions about these Terms and Conditions, please contact us through the app or at support@januo.app.
Last updated: 7/21/2026